Home Forums Mistika Insight Fatal error 30000 new install on OsX

This topic contains 1 reply, has 2 voices, and was last updated by  Rocío Del Pino 8 months, 3 weeks ago.

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  • #36503

    dshannon
    Participant

    In this case a picture tells a thousand words. Insight activated in the License Activation Tool, starting Insight gives a Fatal Error 30000:

     

    Screen Shot 2017-10-21 at 19.57.08

     

    Any thoughts? Mac Pro 5.1, Sierra 10.12.6.

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  • #36560

    Rocío Del Pino
    Keymaster

    Hi dshannon,

    Please try the follow in order to fix the problem with your license:

    1. Select the product in the SGO Activation tool.

    2. Click on Deactivate Feature.

    3. Reboot the system.

    4. Get the original activation code and install it again. (Find it in the shop order).

    5. Reboot again.

    6. Launch the application again.

    Looking forward hearing from you!

     

    Best,

    .ro

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