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  • in reply to: Timeline Elements – The Clip #34215

    ms
    Participant

    thanks for this very promising reaction! i’m looking forward full of curiosity. 🙂

    good luck at IBC!

    in reply to: Timeline Elements – The Clip #33903

    ms
    Participant

    One feedback we had from the webinars was that although webinars were informative, the hour-long format made it difficult to revisit looking for something specific. To help, we decided to create short form educational videos. We will be adding more as we go along.

    yes — that’s  a very reasonable approach to improve the available documentation in more specific and easier searchable  way.

    but i still have to express my most profound thanks for all the huge tutorial you made already! when i watched them, before i had actual access to mistika insight, i somehow felt a little bit bored cause of their duration, but now, where i’m really able to play around myself in mistika, i really learned to appreciate their comprehensiveness. so i finally watched them from first to last and grasped an incredible amount of new insights.

    and as some kind of user feedback and personal interest:

    please could you tell us little bit more about extensibility and openness of mistika (OpenFX, custom GLSL shaders, GUI access to custom scripts and workflow automation, file exchange with mistika VR and mamba, ffmpeg-readers/writers extensibility available in the commercial products) in one of your next episodes?

    sure, this kind of topic maybe seen beyond the scope of  introductory guides, but it’s IMHO one of the aspects, where mistika really seems to shine and offers quite unique capabilities. i have never seen a professional closed source solution before, which takes advantage of opennesses and permits more ore less transparent access to internal data and workflow in a similar consequent manner. that’s really one of the most valuable qualities of your products, and i think, this should be also communicated in your tutorials, as far as it is possible and compatible with the limitations and intended goals of a training edition.


    ms
    Participant

    i think, the PM feature for your account on this forum doesn’t work (because of the whitespace in your username), but maybe you could tell us other possibilities to contact you…

    in reply to: license server error #33400

    ms
    Participant

    i finally could figure out a workaround for this issue, utilizing a docker container on the linux virtualization host running the SGO license server — this approach works! 🙂

    you can find the necessary source code and instructions to utilize the ready made containers on GitLab:

    https://gitlab.com/mash-graz/sgo-license-container

    I hope, the repacking of the SGO license server binaries and public availability of the container doesn’t infringe SGOs EULA.

    maybe it’s useful for other affected users as well.

    in reply to: license server error #33065

    ms
    Participant

    Hello, this is because the license server does not support virtual machines. But you could try one thing: – Install Mistika Insight in a windows system (not virtual) and activate a license for it. Just check that mistika is working on it and close it. From now this system will only be the license server. – Now in the virtual machine, create this environment variable: SGO_ELMHOST ip_of_the_license_server Open Mistika and it should work on it However , please note that using virtual machines is an unsupported procedure.

    in the meanwhile i have studied most of the infos about your licensing system, its physical network device requirements and use of a remote licensing server for floating licences, but for two related questions i couldn’t figure out an answer:

    1. will this remote licensing server access work also across os boundaries (= using a linux license server for a [virtual] windows instance of mistika  insight)?

    2. is there a sufficient recent linux package including the license server resp. activation tool somewhere downloadable on your servers?

    thanks.

    in reply to: Installing/First launch #32823

    ms
    Participant

    all this reported activation issues reported here in the forum refer to the same “Fatal error: 30000. Check your license server for available licenses”. i would guess, that this issue is more related to some deficiencies in the actual license management implementation, but if someone has a better explanation, how this particular message should be interpreted, i would appreciate it.

    in reply to: license server error #32329

    ms
    Participant

    Please let us know if it works, it can be useful for other users…

    although i couldn’t figure out a workaround for my particular issue, i have to report another close related nasty bug:

    if you are using e-mail addresses including a ‘+’-sign in the username, as it’s a common practice for spam protection, the SGO Activation Tool will reject attempts to add an activation, even if the affected address was used for sign on in the shop system and all related communication. changing the address in the shop system also doesn’t work, it just makes the subscribed downloads and activations invisible to the user in the shop interface, but it doesn’t fix this issue. it’s affecting Mistika Insight just the same as the activation tool of Mistika Ultima.

    Bildschirmfoto_2017-08-15_15-05-06

     

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